| Print|Rate this content |
Document ID: c03766321 CUSTOMER NOTICE: HP P4300 and P4500 G2 SAS SAN Solutions and Storage Systems - End of life announcement NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice. Last Updated: 2013-05-17 DESCRIPTIONThe HP P4300 and P4500 G2 SAS SAN Solutions and Storage Systems are entering the End of Life (EOL) period. In December 2012, HP Storage introduced the third generation of HP StoreVirtual models built on the HP ProLiant Gen8 Server technology and powered by HP LeftHand OS - HP StoreVirtual 4000 Storage. These systems offer higher capacity and performance at a lower data center footprint and optional Fibre Channel connectivity. The HP StoreVirtual 4000 Storage models expand the product offering and will replace all HP P4000 G2 products. This notification applies only to the HP P4300 G2 and HP P4500 G2 SAS SAN Solutions and Storage systems. Details regarding EOL timelines for other HP P4000 G2 Storage products will be delivered in subsequent communications. New HP StoreVirtual 4000 models run the same proven software platform, HP LeftHand OS 10.5, which allows interoperability with existing HP P4000 G2 storage installations. HP StoreVirtual 4000 models, which use the same disk technology and number of drives, can be mixed with HP P4000 G2 storage systems in the same HP StoreVirtual cluster. In other cases, the new HP StoreVirtual 4000 models should be deployed in new clusters, and data can be moved online to new clusters using HP Peer Motion. The following table summarizes the EOL period milestones for the HP P4300 G2 and HP P4500 G2 products:
DETAILSHP LeftHand OS HP recommends upgrading to the latest HP LeftHand OS version to make use of the latest features and enhancements. HP LeftHand OS versions released after 30 April 2015 will no longer support the HP P4300 G2 and P4500 G2 Storage products. At least one version of HP LeftHand OS supporting the HP P4000 G2 Storage systems will remain active and critical defect fixes, in the form of patches, will continue through the end of HP engineering support. Interoperability support Interoperability support of HP P4300 G2 and P4500 G2 Storage systems with host operating systems and iSCSI host bus adapters is maintained in the HP StoreVirtual 4000 Storage Compatibility Matrix, found at https://www.hpe.com/storage/spock (HPE Passport required for access). Availability of hardware upgrades HP P4000 G2 10G BASE-SFP+ Upgrade Kits for applicable HP P4000 G2 SAS Storage systems are orderable until 30 April 2015. HP service and support HP Storage will offer engineering support for HP P4300 G2 and P4500 G2 Storage systems with active HP LeftHand OS software until 31 October 2018. HP recommends that all storage systems be kept under an active service contract. Replacement or expansion of HP P4000 G2 installations The HP StoreVirtual 4000 product line offers direct replacement and expansion options for some, but not all P4000 G2 models. The following tables outline the available options for direct replacement or expansion within the same cluster. For HP P4000 G2 models not listed below, there is no direct replacement. If no direct replacement is available, HP recommends creating a new cluster and using HP Peer Motion to migrate volumes or swap clusters online as appropriate. HP P4300 G2 Storage systems
HP P4500 G2 Storage systems
If you have questions regarding the EOL milestones or continued support for the products outlined above, contact your HP sales representative. Proactive UpdatesReceive support alerts (such as Customer Advisories), driver updates, software, firmware, and customer replaceable components, in your e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice Driver, Patch, Security, and Support alerts at the following URL: Proactive Updates Subscription Form. Hardware Platforms Affected: AX696A, AX696AC, AX697A, AX697AC, BK715A, AX698A, AX698AC, AX699A, AX699AC, AX700A, BK715AC, BK716A, BK716AC, BK717A, BK717AC, AX700AC, AX702A, AX702AC, AX703AC, AX703A, AY456A, AY456AC, BK718A, BK718AC, BK719A, BK719AC, AX701AC, AX704AC, BQ888A, BQ889A, BQ890A, AX701A, AX704A, BQ888AC, BQ889AC, BQ890AC, BV891SB, BV890SB, AX698B, AX698BC, AX699B, AX699BC, AX700B, AX700BC, AX701B, AX701BC, AX703B, AX703BC, AX704B, AX704BC, BK715B, BK715BC, BK716B, BK716BC, BK717B, BK717BC, BK718B, BK718BC, BK719B, BK719BC, BQ888B, BQ888BC, BQ889B, BQ889BC, BQ890B, BQ890BC Support Communication Cross Reference ID: IA03766321 ©Copyright 2018 Hewlett Packard Enterprise Development LP Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided 'as is' without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. | |||||||||||||||||||||||||||||
Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.
Finding Serial Numbers for Support. I recently took over a postion where now I need to renew the support for our 3 Lefthand P4300 Nodes. The problem is. Getting the serial number for your 3PAR is one of those regular things you will need to do when you call HPE. What you will find with the 3PAR is that it has 2 serial numbers. A 3PAR and HPE Serial number. In those cases, each node will have a label with its individual serial number, but will also have a separate label with the “Bundle Serial Number”. Page 5: Installation The typical courses for LeftHand / P4000 customers are The HJ850s “P4000 Basic” and HJ851s “P4000 Advanced” courses.
Provide feedback |
| Please rate the information on this page to help us improve our content. Thank you! |
- Was the information on this page helpful?
Figure 11 Example of columns in the Disk Setup tab
1. Activated Drive ID LEDs
Table 10 Description of items on the disk report
Description
Column
Corresponds to the physical slot or bay in the storage system. This column also displays the Drive
ID LED if it has been activated.
Disk
Status is one of the following:
Status
•
Active—green (on and participating in RAID)
•
Active, Un-authorized—yellow (the controller detects a communication problem with the drive,
and cannot control the drive LEDs. However, this does not affect I/O to the drive.) This status
occurs with the HP StoreVirtual 4130, 4330, 4530, 4630 or 4730 storage systems.
•
Foreign—The disk has a signature from another HP StoreVirtual product. See
.
•
Hot spare—green (for RAID configurations that support hot spares)
•
Hot spare down—red
•
Inactive—yellow (is part of an array, and on, but not participating in RAID)
•
Marginal—yellow
•
Off or removed—red
•
Rebuilding—blue
•
Uninitialized—yellow (is not part of an array)
Drive health is one of the following:
Health
•
Normal
•
Marginal—indicating “replace as soon as convenient”
•
Predictive Failure—indicating “replace immediately”
Indicates if it is safe to hot-remove a disk.
Safe to Remove
The model of the disk.
Model
The serial number of the disk.
Serial Number
The class (type) of disk, for example, SATA 3.0 GB.
Hp Lefthand San
Class
Left Hand San
Indicates the estimated wear life remaining for SSD drives. Status is one of the following:
Lefthand San Serial Number Lookup
Wear Life
Remaining
•
Normal—Green; drive is good
(P4900 G2 and
•
Aging—Yellow; drive is at 5% of remaining estimated life
HP StoreVirtual
4335 only)
•
Degraded—Yellow; drive is at 2% of remaining estimated life
•
Left Hand San Serial Number Search
Failing—Red; drive has estimated an 90 days of remaining life
Managing disks
29